Business Skills
Online Training Courses

Featured Course

Alcohol Personal Licence Holder

The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. Any organisation, business or individual who wishes to sell alcohol must have a licence. This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licensing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Browse all our courses
  • Anti Harassment

    and Bullying

    This course covers the commitments laid out in your company's anti-harassment and bullying policy. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur with some case studies.

     

    Approved by CPD

    From:

    £22

  • Anti-Bribery and

    Corruption

    This course examines the legislation, measures and procedures that can uncover, control and reduce the impact of this activity including why it occurs, The UK Bribery Act, Anti-bribery policies and management systems to deal with bribery in the workplace.

    Approved by CPD

    From:

    £35

  • Anti-Money Laundering

    This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

     

    Approved by CPD 

    From:

    £35

  • Conflict Resolution in the Workplace

    Unmanaged conflict can be costly in terms of time, money and employee engagement. This course explains what constitutes conflict and some of the most common causes as well as exploring the effective management of conflict in the workplace.

    Approved by CPD

    From:

    £27

  • Customer Service

    This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

    Approved by CPD

    From:

    £28

  • Developing Good

    Employee Relations

    This course covers the many benefits good employee relations can bring to a business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback as well as performance management.

    Approved by CPD

    From:

    £28

  • Developing Teamwork

    This course explains what team working is and covers the basic principles for putting together a group of people who will work well together. It covers the reasons conflict occurs and strategies for managing conflict as well as how to develop a resilient team.

    Approved by CPD

    From:

    £28

  • Disciplinary Procedures

    This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

    Approved by CPD

    From:

    £28

  • Effective Delegation

    This course will define exactly what we mean by delegation and why it's so important. It also details the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.

    Approved by CPD

    From:

    £32

  • Equality, Diversity and Discrimination

    In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

    Approved by CPD

    From:

    £28

  • Facebook for Business

    Facebook is the world's largest social network. With over a billion users it's very likely that a proportion of your target customer audience will have a Facebook account. This course will look in detail at the use of Facebook as part of your marketing activity.

    Approved by CPD

    From:

    £75

  • Introducing GDPR

    This course is for front line data processors providing an introduction to GDPR, including compliance and the consequences of non-compliance. It covers personal data and the lawful basis for data processing plus the Rights for Individuals and your Privacy Policy.

    Approved by CPD

    From:

    £28

  • Introduction to

    Emotional Intelligence

    This course will introduce the concept of emotional intelligence and look at how you can use it in meaningful ways. It examines emotional intelligence and IQ and dispels some of the myths as well as the purpose of emotions and how best to manage them.

    Approved by CPD

    From:

    £55

  • Leadership Skills

    A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve. 

    Approved by CPD & ILM

    From:

    £28

  • Licensed Premises Staff Training

    This course is aimed at anyone that works on licensed premises to give them an overview of UK licencing laws, responsibilities and penalties for breaching them. It looks at the issue of age verification including an interactive element to support learning in this area.

    Approved by CPD

    From:

    £35

  • LinkedIn for Business

    LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.

    Approved by CPD

    From:

    £75

  • Managing Meetings

    The course examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise and become more confident.

    Approved by CPD

    From:

    £28

  • Managing Sickness and Absence

    This course will help you to understand the different types and ways of measuring absence. It covers return-to-work forms and meetings. It explains the formal processes involved in managing absence and how to apply appropriate policies.

    Approved by CPD

    From:

    £28

  • Negotiation

    This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

    Approved by CPD 

    From:

    £28

  • Objective Setting

    This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them.

    Approved by CPD

    From:

    £28

  • Presentation Skills

    Giving a successful presentation can be one of the hardest parts of anyone's job. This course covers the common mistakes people make when preparing and giving a presentation so you can avoid them, as well as going over good practice and provide practical advice.

    Approved by CPD

    From:

    £28

  • Project Management

    This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

    Approved by CPD

    From:

    £28

  • Sales Skills

    The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It discusses how you can sell and how best to play to their emotions. 

    Approved by CPD

    From:

    £32

  • Search Engine

    Optimisation for Business

    This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.

    Approved by CPD

    From:

    £125

  • Sexual Harassment in the Workplace

    This course defines sexual harassment and explains how protection comes from both employment law and criminal law. It addresses how allegations should be handled, explains the importance of having clear and robust policies and the role of line managers.

    Approved by CPD

    From:

    £22

  • Social Media for

    Business

    All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.

    Approved by CPD

    From:

    £125

  • Stress Management

    Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of others. This course covers an introduction to stress, some of the causes of stress and some ways to minimise the risk of stress.

    Approved by CPD

    From:

    £22

  • The Principles of

    Performance Management

    Performance management offers a different, much more effective approach. It involves the achievement of performance targets through the effective management of people and the environment in which they operate. 

    Approved by CPD

    From:

    £28

  • Time Management

    This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.

    Approved by CPD

    From:

    £28

  • Twitter for Business

    Twitter is a social media platform that is used by a wide range of people, from celebrities, to companies and brands who can use it to engage customers and attract new ones. This course will look in detail at the use of Twitter as part of your marketing activity.

    Approved by CPD

    From:

    £75

Global FDI Ltd

+44 (0)1444473718

Basepoint Business Centre
John de Mierre House
Haywards Heath
RH16 1UA

  • Facebook
  • Twitter
  • LinkedIn